Terms of service

Terms of Service

Last Updated: [03/06/2026]

Welcome to [Ever Blooms] (Company). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility and Account Terms

By using our website, you represent that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, current, and complete.
You will maintain the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

2. Products and Services

We strive to ensure that all products displayed on our website are accurately described.

However:

Product images are for illustrative purposes and may differ slightly from the actual product.
Colors may vary due to screen settings and display differences.
Product specifications, availability, and pricing may change without notice.

We do not guarantee that product descriptions, images, or other content are error-free, complete, or current at all times.

3. Pricing and Payment

Pricing

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.
Prices may be changed at any time without prior notice.
Applicable taxes, shipping charges, and fees may be added during checkout.

Payment

We accept payment through approved payment methods available on the website.

By placing an order, you authorize us to charge the selected payment method for the total order amount.

Orders may be cancelled if payment authorization fails or payment cannot be successfully processed.

4. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order at our sole discretion.
Limit quantities purchased per customer.
Cancel orders suspected of fraud, abuse, or unauthorized activity.
Cancel orders due to pricing errors, inventory issues, or product unavailability.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders promptly.

Shipping Time

Orders are generally processed within [24hrs] business days unless otherwise specified.

Delivery Estimates

Delivery timelines are estimates only and may vary due to:

Courier delays
Weather conditions
Public holidays
Remote delivery locations
Circumstances beyond our control

We are not liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Additional charges arising from incorrect addresses may be borne by the customer.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

In general:

Return requests must be submitted within [3 Days] days of delivery.
Returned products must be unused, undamaged, and in original packaging unless defective.
Certain items may be non-returnable for hygiene, customization, or regulatory reasons.
Refunds are issued only after inspection and approval of returned products.

Refund processing times may vary depending on the payment provider and banking institution.

7. Intellectual Property

All content on the website, including but not limited to:

Logos
Trademarks
Images
Product descriptions
Graphics
Text
Website design

is owned by or licensed to [Ever Blooms] and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Violate any applicable laws or regulations.
Attempt to gain unauthorized access to systems or accounts.
Distribute malware, viruses, or harmful code.
Interfere with website operations or security.
Engage in fraudulent transactions.
Use automated systems to scrape, harvest, or collect data without authorization.
Impersonate another person or entity.

Violation of this section may result in account termination and legal action.

9. User Content and Reviews

If you submit reviews, comments, feedback, or other content:

You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content.
You confirm that your content does not violate the rights of any third party.
We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.

10. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of information

We do not guarantee uninterrupted, secure, or error-free operation of the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

[Ever Blooms], its directors, employees, affiliates, partners, and service providers shall not be liable for any:

Indirect damages
Incidental damages
Consequential damages
Special damages
Loss of profits
Loss of data
Business interruption

arising from or related to your use of the website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless [Ever Blooms], its affiliates, employees, officers, and agents from any claims, liabilities, damages, losses, or expenses arising from:

Your violation of these Terms
Your misuse of the website
Your violation of any applicable law or third-party rights

13. Force Majeure

We shall not be responsible for any delay or failure to perform obligations caused by events beyond our reasonable control, including:

Natural disasters
Floods
Fires
Strikes
Government actions
Internet outages
Transportation disruptions
Pandemic-related restrictions

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated Terms.